I first met Harvey in early 2009 while I was working on a project to enhance the food experience in our economy class cabin.
Harvey's vast culinary background along with his manufacturing skills provided me with the perfect opportunity to work with a person who understood the requirement 100% and together we were able to break away from the normal customer expectation.
Over the next few years, together we were able to increase spend to develop products that were extremely well received within our premium class cabins - where many of these products and concepts are still being served today.
Harvey is such a supportive individual who has a great ability to see and understand things from another person's perspective, He is a great direct communicator and knows how to raise and discuss common living issues and problems in a non- threatening manner.
He is hyper-sensitive and is always instinctively tuned into how another person might " feel " in any given situation.
Manager Catering -
Qantas Airways Ltd